i have been using both real player and windows media player. i have download
programs such as 3lb, traveler and others. i haven't downloaded other avi
files before so i haven't seen yhe problem. i have tried converting the files
to dvd and the problem shows on the dvd even when viewed on a tv. i will give
the suggested viewer a go. thanks for your help.
the codec's for those media players are probably not up to date. that's why
you're having the problem. it is possible to download the related codecs
(don't ask me, i'm not that good!! that part i leave to my hubby!!) but the
easiest solution is to download vlc. so far, we have found that it plays
anything we throw at it.